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(Updated 10th July)
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Coronavirus (Covid-19) Summary of Advice regarding Public Events (England)

Last Updated Thursday 10th July 2020


This page is not designed to offer advice on how to deal with the Coronavirus, for medical advice please visit the official bodies pages such as...

NHS | UK Goverment | BBC News

Please note. The following is a Summary of the current rules and regulations, in England for the full details / different countries within the UK, please check the goverment webpages
England | Scotland | Wales | Northern Ireland

Which events can go ahead?
  • The UK Goverment has given the go ahead for certain OUTDOOR live performances to go ahead from Sat 11th July.
  • Indoor Live performances are still currently against the rules.
  • Drive in cinemas are currently allowed, however any drive in live performances will need to follow the outdoor live performance rules regarding cast members.
  • Indoor cinemas may now open for film screenings however social distancing must be adhered to.
  • Pubs, bars and restaurants are currently allowed to open with social distancing of 1metre plus (plus meaning extra protections such as face masks or dividing screens) but there are still restrictions on entertainment. (see below)
  • Tourist attractions, such as zoos and museums etc, are allowed to open as long as they can follow social distancing measures.
Rules for outdoor LIVE performances

Some outdoor Live performances will be allowed from Saturday 11th July 2020

Any outdoor performances must have limited audiences with venues keeping details of audience members in case they are needed for Track and Trace.

Social distancing must be maintained both by performers and by the audience members.

Extra social distancing of 3 metres is required for any performer playing a brass / wind instrument or singing.

Also, Singing and the playing of brass / wind instruments is currently limited to profesional musicians / singers.

In summary outdoor performances can go ahead in venues such as outdoor theatres as long as the performers can remain 2 metres apart, and any singers / wind musicians are professionals. So while you could go and watch a play / profesional band, it will still be some time until you will be able to listen to brass from the bandstand in your local park etc.

Rules for entertainment in indoor public places
Whilst pub / restaurants are allowed to reopen there are still strict limits on the entertainment allowed.
A maximum of 2 households may meet as one group however you must keep a distance between the two households
'If attending a place or event that is following COVID-19 Secure guidelines, you should take care to limit your interactions with anyone outside of your group and you should continue to maintain social distancing from those that you do not live with.'
  • No live performances, even with just one performer
  • Recorded music is allowed but must be limited to background levels to avoid people needing to shout.
  • Televised sports can be shown, however sound levels must be kept low enough for people to talk without shouting
If an event is listed here is it safe?

Unfortunatley we cannot guarantee that events listed on BandfinderUK are either going ahead or conform to Covid-19 guidelines.

Please use you own judgement on wheter to attend an event.

A lot of venues are only cancelling their events on a week by week basis as they wait for further guidance.

Please note. Whilst we are striving to keep our event information uptodate, BandfinderUK is not automatically informed of cancellations for all events, if an event is still listed on the site please check with the event organiser before travelling.

How about the longer term

Whilst there is no current end date on current event restrictions, the Goverment is to review the restrictions every month.

Events occuring in Autumn and beyond will hopefully still be able to go ahead.

Ticket sales for events held later this year are still ongoing, so if you really want to go to an event it may still be worth purchasing the tickets before they sell out.

What happens if I buy / have bought tickets and the event is cancelled

Please note. BandfinderUK is NOT a ticket agency, we are a directory site linking you to chances to purchase,

Due to this we have NO control over the terms and conditions of any purchases you may make and as such cannot accept any liability.

Most ticket sales agents are offering 'face value' refunds for events which have to be cancelled due to the virus (This does not normally include any booking fees or ticket distribution costs), please check the ticket sellers terms before purchasing.

Please note. Whilst most ticket seller websites will give 'ticket face value' refunds should an event be cancelled, this is not the case for all sellers, please check the individual sites terms before parting with your hard earned money.

It is also worth noting that should an event go ahead, you will probably not be entitled to a refund should you make a personal choice not to attend. (This may still apply even if you take out ticket insurance)

The following statements were taken from the terms offered by each of the ticket sales platforms we are affiliated with (as at Friday 20th March), these may change however, please make sure you read the terms and conditions before clicking to purchase.


What if my event is cancelled or rescheduled due to Coronavirus COVID-19?

'If your event has been cancelled, there’s nothing you need to do. We’ll get in touch with you directly with more information.'

'If your event has been rescheduled, we are working with the event organiser to identify new dates and we will contact you as soon as we have confirmation and more information this.'


'Cancellation: If an event is cancelled (and not rescheduled), you will be offered a refund of the sale price of your ticket(s), including the relevant per ticket service charge but excluding the per order handling fee. If an event takes place over several days and one or more day(s) is/are cancelled (but not all the days constituting the event), a partial refund only may be payable corresponding to the day(s) cancelled.'

'Rescheduling: Unless indicated otherwise in relation to a particular event, if an event is rescheduled, you will be offered seats at any rescheduled event (subject to availability) of a value corresponding with your original tickets. If you are unable to attend the rescheduled event, you will be offered a refund of the sale price of your ticket(s) including the relevant per ticket service charge but excluding any third party order processing fee. You must inform us within the time specified by us if you are unable to attend the rescheduled event, otherwise we may reconfirm your booking for the rescheduled date and you will not be entitled to claim a refund. If the event is moved or rescheduled, the Event Partner may set refund limitations.'

'To claim your refund, please apply in writing to: Ticket Web (UK) Limited, PO Box 798, Manchester, M60 1WU (or to such other address as may be notified to you by us). You must enclose your unused tickets and comply with any other reasonable instructions from us. For accounting purposes your unused tickets must be received within 28 days from the date of the cancelled event.'

'If you have purchased from us any Item associated with an event which has been cancelled, rescheduled or materially altered (such as car parking or travel) and a refund of a ticket is due to you in accordance with this clause 8, we will also refund you the purchase price of such Item purchased from us, including the per Item service charge but excluding the per order handling charge.'

Click here for full details of the TicketMaster policies


'If an event is cancelled, ticket holders will be offered tickets at any rescheduled event (subject to availability) up to the face value of the tickets or, if the ticket holder is unable to attend the rescheduled event or the event is not rescheduled, a refund of the face value of the tickets.'

Click here for full details of the Skiddle policies


'If you hold tickets for a cancelled event you will not need to contact us to request a refund. We will contact you to inform you of the cancellation and will automatically process a refund back to your original payment method.'

'If you hold tickets for a postponed event we will contact you with details of the postponement. You will be offered the option of holding on to your tickets for use at the rescheduled date, or of obtaining a refund.'

Click here for full details of the WeGotTickets policies


'If an event is cancelled by the organiser or promoter Gigantic can only refund the face value of your tickets. We will do our best to contact you by email, phone or in writing using the details you submitted to us when you booked your ticket to let you know how to return your tickets to us.

'Please be aware that it is your responsibility to check that the event is going ahead as advertised. Gigantic cannot always guarantee that we can let you know of event changes, but we do try to do so. If the event is cancelled, or the date is changed after you have booked, we will be more than happy to arrange a face value refund for you. Please note that this face value refund will NOT include your booking fee. The refund will also NOT include your delivery charge if the tickets have already been posted to you'

'If you need to send your tickets back to us, please send them by secure mail because if your tickets get lost and don't get to us we will not be able to refund you. When the tickets arrive we will refund the face value of the tickets via the same method that you used for payment.'

'Sometimes the date for an event that you have booked for may change. If this occurs Gigantic will contact you by email, phone or in writing to let you know if your ticket is still valid or to find out if you wish to claim a face value refund. Please note that the Booking Fee is non-refundable and Delivery Fees are only refunded if the tickets have not been dispatched yet. If there is a rescheduled date, there may be a time frame in which a refund can be claimed. If this applies it will be communicated to you on the email notifying you of the date change.'

Click here for full details of the Gigantic policies


'If an event is cancelled and not rescheduled, we will provide you with a full refund (including any fees and shipping/handling charges). We will notify you that the event was cancelled and provide instructions on how to obtain the refund.'

'If an event is postponed and rescheduled, you may use the tickets on the rescheduled date or, time permitting, list them for sale on StubHub. If replacement tickets are required for entry to the event on the rescheduled date, StubHub will work to obtain replacement tickets for you or provide you a full refund (including any fees and shipping/handling charges). If you cannot attend the event on the rescheduled date, you are encouraged to list the tickets on StubHub. Except when replacement tickets are required, StubHub does not provide refunds for postponed or rescheduled events, partial performances, or venue, date, lineup, or time changes.'

Click here for full details of the StubHub policies

365 Tickets

'If you are uncertain about booking your visit we completely understand and want to take away any uncertainty that you might have by putting your best interests first.'

'With our 100% Protection Guarantee, should the worst happen and your holiday is impacted by the effects of Coronavirus we will offer a 100% refund on your tickets booked after 10th March 2020 as long as they have not been used.'

Click here for full details of the 365 Tickets policies

Other Sales

You may also find links to other promoters and agencies on the Bandfinder Site, please make sure you check the terms before commiting to buy

We hope you have found this information useful

Stay Safe


The BandfinderUK Team

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